Hayden FAQs

The J.W. Hayden Recreation Centre is a privately endowed, non-profit corporation established in 1937. Its mission is to provide a place for the community to engage in activities that promote their moral, mental, and social 

The Centre operates two facilities: 

Recreation Building: 24 Lincoln Street, Lexington, MA 02421 

Ice Facility: 10 Lincoln Street, Lexington, MA 02421  

You can reach us by phone at 781-862-8480 for the Recreation Building of 781-862-5575 for the Ice Facility or by email at reccentre@jwhayden.org

Everyone is welcome! Hayden memberships are open to all individuals—regardless of residency.

We offer individual memberships at different rates for residents and non-residents:

• Youth Membership (Ages birth–21)
• Adult Membership (Ages 22+)
• 30-Day Adult Membership (Ages 22+) – perfect for short-term use or trying out the facility

All memberships include access to:

• Designated pool, gym, and weight room hours
• Eligibility to register for programs and activities
• General Skate and Club Ice access (additional fee applies)

Hours vary by season. Check our facility schedules for details.

Registration is available online via our registration site. You can also register in person at the Centre at off-peak registration times. Please note we do not take over the phone registration requests. 

No, due to security measures, access to Hayden’s Registration Site is only allowed from within the United States and Canada. Members trying to access the site from outside these areas will receive an "Access Denied" error.

• "Upcoming" is displayed when an activity registration has not opened yet. 
  
• "Available" is displayed once registration for a class opens. 
  
• "Full" or “Waitlist” appears once a class is full. You can register for the waitlist at no charge and will be notified via email if a spot becomes available. 

• Registering for a waitlist does not guarantee a spot in the program. 
  
• Spots become available if a participant cancels or if the Centre increases enrollment. 
  
• If a spot becomes available, you will receive an email notification. 
  
• You will have 72 hours to accept or decline the offered spot. 
  
• If no action is taken within 72 hours, the spot will be offered to the next person on the waitlist. 

• Log in to your Hayden Account. 
  
• Go to “My Pending Enrollments” under “My Account”. 
  
• Click Accept to enroll and pay or Reject to decline. 
  

• Refund policies vary by program.
  
• For details on the refund process, visit the Refund Policy page

• Autofill errors: Try manually entering your payment details instead of using autofill. 
• Browser compatibility: We recommend using Google Chrome for best results. 
• Membership expiration: Ensure your membership is active before registering for programs. 

• This means your membership has expired and must be renewed before registering for an activity. 
  
• You can renew your membership online by navigating to Renew/New Memberships in the menu.
  

• Membership provides access to designated pool, gym, weight room, and general skate times, as well as program registrations. 
• Hours for each facility vary by season; please check the current schedules on our website. 

• Schedules for the pool, gym, ice rink, and weight room are available under the Schedules section of our website.
  

Follow these steps to download your childcare statement:

1. Log into Your Hayden Account here.
   
2. Navigate to Reports:
   
3. On a computer: Click your name in the top-right corner.
   
4. On a mobile device: Tap the hamburger menu (☰) at the bottom, then tap your name.
   
5. Select "Childcare Statement" under the Reports section.
   
6. Enter the correct tax year and select any desired report options.
   
7. Click Submit – the report will be emailed to the primary email on your account.

General Inquiries: reccentre@jwhayden.org 

Recreation Activities: Lauren St Cyr lstcyr@jwhayden.org 

Ice Facility Activities: Billy Gore bgore@jwhayden.org 

Phone: 

• 781-862-8480 – Recreation Facility 
• 781-862-5575 – Ice Facility 

Address: 

• 24 Lincoln Street, Lexington, MA 02421 – Recreation Facility 
  
• 10 Lincoln Street, Lexington, MA 02421 – Ice Facility